Datenschutzerklärung
Privacy policy
Last updated: May 2026
At Oxford Sydney, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Collection of Personal Data
When you visit our website, we automatically collect certain information about your device, including:
Your web browser and IP address.
Your time zone and cookies installed on your device.
Pages visited, duration of stay, and interactions with our website.
Additionally, when you make a purchase or attempt to make a purchase, we collect the following personal information:
Full name.
Shipping and billing address.
Email address and telephone number.
Payment information (encrypted and processed securely via Shopify Payments or other authorised providers).
2. Purpose of Data Processing
We use your personal data only where reasonably necessary for our business activities, including to:
Process and fulfil your orders (including shipping and order confirmations).
Communicate with you regarding your purchase or enquiries.
Screen our orders for potential risk or fraud.
Improve and optimise your user experience on our website.
Provide you with information or advertising relating to our products, provided this is in line with the preferences you have shared with us.
3. Sharing Your Personal Data
We share your personal information with third parties only as necessary to provide our services, specifically:
Shopify: Our e-commerce platform provider.
Payment Providers: Such as Shopify Payments or PayPal to process transactions.
Delivery & Logistics: To ensure your products reach you.
Professional Service Providers: Such as email marketing tools (only if you have opted in).
We do not sell your personal data to third parties for marketing purposes.
4. Privacy Act and Australian Privacy Principles
Where applicable, we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
The main purposes for which we collect, use, and disclose personal information include:
Order Fulfilment: To process, ship, and manage your purchases.
Legal and Business Requirements: To comply with applicable tax, accounting, consumer, and regulatory obligations.
Security and Fraud Prevention: To protect our website, customers, and business from unauthorised activity, misuse, or fraud.
Customer Support and Service Optimisation: To respond to enquiries, improve our services, and enhance your shopping experience.
Marketing Communications: Where you have opted in or where permitted by law, to send you information about our products, offers, or updates.
5. Your Rights
Under Australian privacy law, you may have rights including:
Access: The right to request access to the personal information we hold about you.
Correction: The right to ask us to correct inaccurate, incomplete, or out-of-date personal information.
Complaint: The right to contact us if you believe we have mishandled your personal information.
Marketing Preferences: The right to opt out of marketing communications at any time.
To exercise any of these rights, please contact us at:
contact@oxfordsydney.com
6. Data Retention
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information, or as required for legal, tax, accounting, fraud prevention, and reporting purposes.
7. Cookies and Tracking
Our website uses cookies to enhance functionality, remember your preferences, and analyse our traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.
8. Data Security
We employ appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, interference, modification, or disclosure. All transactions are processed over a secure SSL-encrypted connection.
9. Overseas Disclosure
Some of our service providers, including e-commerce, payment, analytics, marketing, or logistics providers, may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is handled securely and in accordance with applicable privacy requirements.
10. Changes to this Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
11. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
Email: contact@oxfordsydney.com
Oxford Sydney – Quality you can rely on.